①I had a call from a customer that they had a trouble in their home page made in WordPress.
I visited and talked to them and resolved them on the same day.
②I can't log in to the homepage / I forgot how to log in to a certain site
She took over the homepage created by WordPress, but She had not take over the login information, so I received a consultation that she do not know what to do.
Ask her to collect the remaining materials, collect various information such as the e-mail address used by that person and the contents of the remaining e-mail, and ask various questions such as "Are there any such things left?" That led to a solution.
People who are familiar with IT tend to know the points to look for.
Please feel free to contact us without worrying about it alone.